JPK9 Academy Privacy Policy
How JPK9 Academy collects, uses, and protects the information you share when you visit our website, book a consultation, or get in touch.
The Short Version
- We collect what you choose to give us, like your name, phone number, email, and details about your dog, when you fill out a form, book a consultation, call, or email.
- We use it to reply to you, schedule your consultation or evaluation, and work with you and your dog.
- Some tools on our website, such as forms, scheduling, videos, and maps, are provided by other companies, and they may collect technical information like your IP address.
- If you want to see, correct, or delete the information you've given us, email info@jpk9academy.com.
Who We Are
JPK9 Academy is a family-owned dog training business based in Elk Grove, California. This policy applies to our website, jpk9academy.com.
- Address: 4202 Point Pleasant Road, Elk Grove, CA 95757
- Phone: (916) 571-0157
- Email: info@jpk9academy.com
Information We Collect
Information you give us. When you fill out a contact form, book a consultation, call, or email us, we collect what you provide, which may include:
- Your name, phone number, and email address
- Your city or address, if you share it
- Information about your dog and your training concerns
- Anything else you include in your message or booking
Information collected automatically. The tools that run our website and the third-party content on it may automatically collect technical information such as your IP address, browser and device type, and how you interact with the page.
How We Use Your Information
- To respond to your questions and requests
- To schedule consultations, evaluations, and training
- To provide our training services and communicate with you about your dog
- To keep business records
- To keep our website secure and working properly
Who We Share Information With
We share information with service providers that help us operate our website and business, such as the platform that runs our contact, booking, and follow-up forms, and our website hosting provider. We may also share information when the law requires it.
Third-Party Content on Our Website
Our website includes content and tools from other companies, including YouTube videos, Google Maps, Google Fonts, and Google reviews. These providers may collect data about you, set cookies, and track how you interact with their content, in the same way as if you had visited their own websites. Their own privacy policies apply, for example Google's Privacy Policy.
Cookies
Our website and the third-party tools on it may use cookies to make features like forms, videos, and maps work. You can control or delete cookies in your browser settings. Turning cookies off may affect how some parts of the website work.
How Long We Keep Information
We keep your information for as long as we need it to respond to you, provide our services, and keep our business records, unless the law requires us to keep it longer.
Your Choices and California Residents
You can ask us to tell you what information we hold about you, to correct it, or to delete it. To make a request, email info@jpk9academy.com or call (916) 571-0157. We may need to confirm your identity first, and we may keep some information where we need it for legal or business reasons. California residents may have additional rights under California law.
Security
We take reasonable steps to protect the information you give us. No website or method of transmission is completely secure, so we can't guarantee absolute security.
Children
Our website is meant for adults who are looking for dog training. It is not directed at children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.
Contact Us
Questions about this policy or your information? Contact us, email info@jpk9academy.com, or call (916) 571-0157.